INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We don’t place any restrictions on the range, product analysts only offer advice.

What is your commission?
The commission depends on the category of products and starts at 5% (only completed orders). The full list of fees and commissions can be found here.
What time can a customer place an order?

Business hours of all points of sale should be mentioned by sellers in their personal account. The buyer will be able to view offers of the store and add products to cart any time 24/7. But they will not be able to place an order till the business hours of the store begin and will receive an additional notification.

Is it possible to use your warehouses?
To learn more, get in touch with us by phone +971 52 9666 745 or email support@bbmsouq.com
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